Supervision is one of the most important tools for ensuring that staff deliver high-quality services to clients, tenants, and other stakeholders.

At its core, supervision is the regular and purposeful meeting between a line manager and an employee to review work, provide guidance, and support professional development.  But effective supervision goes beyond workload management and performance reviews – it is about creating opportunities for reflection, learning, and growth.

Within Psychologically Informed Environments (PIE), reflective supervision plays a central role.  PIE recognises the impact of relationships, environments, and staff wellbeing on service delivery.  By providing regular, structured opportunities for staff to reflect on their practice, managers create the conditions for safe, thoughtful, and trauma-informed decision-making.  This is especially important when working with clients with complex or multiple needs, but also supports the well-being, resilience and professional development of staff.

This interactive two-day course will equip managers with the tools, knowledge, and confidence to deliver supervision that is supportive, reflective, and goal focused.  Participants will explore practical models, coaching approaches, and strategies that strengthen both individual staff development and wider organisational effectiveness.

Please note:  This course focuses on management supervision (1:1), not clinical supervision.

This course will support you to:

• Understand the purpose, principles, and benefits of reflective supervision – and how it underpins Psychologically Informed Environments (PIE).
• Apply a range of supervision models and reflective learning approaches.
• Plan, structure and lead effective supervision sessions
• Use coaching and solution-focused techniques to encourage personal growth
• Strengthen communication and active listening skills to build trust and supportive relationships
• Set clear objectives and monitor performance effectively
• Give and receive meaningful, constructive feedback
• Identify individual strengths and development needs within your teams
• Navigate common supervision challenges while promoting wellbeing, resilience, and self-awareness
• Reflect on your own practice as ‘supervisors’ and create a personal action plan for development

Who should attend?

Suitable for new and aspiring managers, deputy managers, team leaders and supervisors.

The course will also be suitable for experienced managers who have not previously received formal supervision training.

Level: 

Intermediate

Duration: 

This course will be delivered over two days on 16 & 17 March 2027.  Training will be taking place at a Brighton Venue.

Amazing trainer!  Very engaging and with experience in the sector, they were really understanding of the complexities of managing staff in the third sector. 

 

In-house

This course is also available in-house, and prices start from £1597 for up to 16 people.  This can be a cost-effective way of training staff and can be tailored to best meet the needs of your organisation.

For more information see In-house Training

Please contact the Learning & Development Team for further assistance at [email protected] or telephone 01273 645420