Delivered by Homeless Link

Mental health difficulties and homelessness are closely linked.  You may regularly support individuals experiencing a range of mental health conditions.

This practical course will give you the skills needed to support individuals experiencing mental health challenges.

This course will support you to:

• Understand different definitions and models of mental illness and disorders
• Identify the risk factors involved in poor mental health, including past trauma and homelessness
• Improve your ability to recognise the signs and symptoms of major mental health problems
• Recognise the structure of mental health services and potential pathways to access them
• Familiarise yourself with services, treatments, and support options
• Be aware of good practice in supporting and communicating with people experiencing mental health problems
• Be aware of the key legal issues affecting people experiencing homelessness with mental illness

In Module One we will look at:

• Mental Illness – models & definitions
• Major illnesses/disorders signs, symptoms & behaviours
• Personality disorder

In Module Two we will look at:

• What services and sources of help are available
• Mental health and its prevalence in homelessness
• What can you do to help and tips on how to refer clients

In Module Three we will look at:

• Legal issues within mental health and homelessness and the Care Act
• Client case studies and shared learning
• Recap and questions

Who should attend?

This course is suitable for new frontline staff or experienced professionals who want to update their skills.

Duration: 

This one-day course will be delivered on 4 March 2026.

Please note this online session will not be recorded.