Courses
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Upcoming Events
Date & Time of Course
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19 November, 2026
9:30 am - 3:30 pm
Location: Virtual
In frontline roles, moments of conflict or aggression can arise without warning. How you respond in those critical moments can determine whether the situation escalates or is safely resolved.
This practical, one-day course will equip you the skills, techniques, and confidence to manage difficult and aggressive behaviour – calmly, professionally, and effectively. You’ll learn how to stay in control of your own reactions, defuse challenging situations, and build the trust and connection needed to calm others, even in high-pressure moments.
Trainer
Date & Time of Course
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25 November, 2026
10:00 am - 4:00 pm
Location: Virtual
On this one-day course, you will gain a foundational understanding of trauma, its effects on individuals, and how to apply trauma-informed principles to create supportive and effective care environments. The course emphasises fostering resilience, promoting healing, and ensuring both client safety and practitioner well-being.
Trainer
Date & Time of Course
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26 November, 2026
9:30 am - 12:30 pm -
27 November, 2026
9:30 am - 12:30 pm
Location: Virtual
This online course will provide an opportunity to explore your own relationship to equality, diversity, equity and inclusion, as well as the legislation underpinning anti-discriminatory practice.
This training goes beyond legislation, to explore how you and your organisation can deliver inclusive services.
Trainer
Date & Time of Course
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26 November, 2026
10:00 am - 4:00 pm
Location: Virtual
New for 2026, this course will support learners to develop their understanding and strengthen their skills in responding to the emotional needs often associated with a diagnosis of personality disorder.
Together, we will explore and challenge stigma, reflect on the strengths and limitations of diagnostic frameworks, and consider more relational, trauma-informed approaches to care and support.
Trainer
Date & Time of Course
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1 December, 2026
9:30 am - 12:30 pm
Location: Virtual
Managers are often responsible for implementing organisational change that they did not design, and which may affect them as much as their team. This can put managers in a particularly challenging position as they balance the needs of their organisation, their team and their own response to change.
This new half-day course will explore the manager’s role in implementing change effectively.
Trainer
Date & Time of Course
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9 December, 2026
10:00 am - 4:30 pm
Location: Brighton Venue
This one-day Moving into Management course will explore key principles, practical tools and techniques to help you navigate your new responsibilities with confidence, from effective communication to setting SMART objectives.
We will also look at some of the common challenges faced by new managers, including delegation, managing conflicting demands, providing constructive feedback, and having difficult conversations.
Trainer
Date & Time of Course
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26 January, 2027
9:30 am - 12:30 pm
Location: Brighton Venue
Senior leaders play a critical role in identifying when organisational change is needed, and creating the conditions that allow the changes to become successfully embedded.
The session will focus primarily on how change is experienced by people and how leaders can communicate a compelling rationale for change to bring people with them, respond to challenges and resistance, and create the conditions for change to become embedded and sustained.
Trainer
Date & Time of Course
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1 February, 2027
9:30 am - 3:30 pm
Location: Virtual
In our work supporting people, professional boundaries are essential to providing a safe, respectful, and responsible environment.
This interactive online course offers a practical and reflective space to explore professional boundaries. Through discussion, real-life examples, and self-reflection, you’ll strengthen your ability to maintain healthy, professional relationships and navigate complex situations with confidence.
Trainer
Date & Time of Course
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2 February, 2027
9:30 am - 12:30 pm -
9 February, 2027
9:30 am - 12:30 pm
Location: Virtual
This online course will provide an opportunity to explore your own relationship to equality, diversity, equity and inclusion, as well as the legislation underpinning anti-discriminatory practice.
This training goes beyond legislation, to explore how you and your organisation can deliver inclusive services.
Trainer
Date & Time of Course
-
8 February, 2027
9:30 am - 3:30 pm
Location: Virtual
In frontline roles, moments of conflict or aggression can arise without warning. How you respond in those critical moments can determine whether the situation escalates or is safely resolved.
This practical, one-day course will equip you the skills, techniques, and confidence to manage difficult and aggressive behaviour – calmly, professionally, and effectively. You’ll learn how to stay in control of your own reactions, defuse challenging situations, and build the trust and connection needed to calm others, even in high-pressure moments.